I have completed 48 of 45 required CPEs (and they show as "Approved"), and I have paid my annual dues. Yet when I review my status it says I am 85% complete and still owe $65. Does anyone have any tips? Please don't say to contact support - they do not reply.
@kateschafer Please see my response to your original post. To confirm, we did receive your email in October and a response was provided. Please let me know if you'd like me to forward this to you.
As mentioned, the annual CPE policy is no longer enforced and the status bar is showing your three-year requirements. Although your AMF is due November 30, 2018, your CPEs are not. Your CPEs will all be due by the expiration of your three-year cycle. Once you have submitted all CPEs, your status bar will show 100%.
Feel free to send me a DM or email me directly at firstname.lastname@example.org and I will be happy to assist you.