I am not asking politely anymore.
I am writing this because ISC2 has completely IGNORED every single attempt I have made to get my promised exam fee refund. THIS IS ABSOLUTELY OUTRAGEOUS AND UNACCEPTABLE!
Your team explicitly stated in an email that my refund would take 6 to 8 weeks.
It has now been WELL OVER 8 WEEKS, and you are effectively holding my money hostage with zero communication!
Look at what I have had to do just to get a simple answer from this so-called "professional" organization:
- Emailed examadministration@isc2.org on February 17? IGNORED!
- Posted on this very Member Support forum last Sunday? COMPLETELY IGNORED!
- Tried calling the support phone lines? NO ANSWER AT ALL!
Is this the "Gold Standard" of professionalism that ISC2 constantly boasts about? Taking candidates' hard-earned money and then completely disappearing? THIS IS UNETHICAL AND HIGHLY UNPROFESSIONAL.
I AM DONE WAITING. I DEMAND MY REFUND IMMEDIATELY.
I am demanding that a moderator or management team member looks into my Candidate ID(2618413) right now and processes my money TODAY.
GIVE MY MONEY BACK NOW!!!
