UPDATE 6: Today they told me they have corrected a mistake I made in entering CPEs, reducing 3 CPEs to 2 CPEs, so I thought lets check the fixed portal:
Portal - 27 remaining
Details - 92 out of 120
MISMATCH AGAIN, SO NOT FIXED.
If you're not getting responses to your email, please send a FRESH one to support. If your email thread was attached to a closed case, they won't receive your inquiries.
I hope this helps!
First time I reported this issue here in Communities is dated 20 May. That's 7 months ago.
Today I sent an e-mail to member support. Again, as the issue is still not resolved.
Part of my e-mail:
"Frankly, I don’t get it. Although this is a known issue for many months, it just isn’t solved. And every time you tell me it is ok, you close the case and if I then reply to it telling you it isn’t solved, my reply just disappears in a dark place as the case is closed. If I complain in the member community, I’m asked to report it as a new issue. You won’t solve this if you treat each individual complaint as an incident. It should be treated as a problem which requires root cause analysis and most likely a change to fix/update/upgrade the CPE portal to solve it once and forever.
Please treat this seriously as I’m not the only one who experiences this behaviour in the CPE portal."