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Community Champion

Re: Certification and Account Suspended for no reason

Here’s an early iteration of BOD, I took away from it that things tend to be specific people, and re... Maybe.

 

A lot of folk at ISC2 Secure Summit in HK didn’t seem too worried about the AMF/support gift/blip/debacle/diabolical liberty*, but that was a small sample and one that’s self selected, it also seems that the forums are also a pretty small sample so it would be good to get ISC2 to share the stats for impact and types with the membership. Of corse no big red banners likely as well as they all saw them from watching the site...

 

My feeling is the money is not so bad for most as the annoyance, and a decent wash-up is going to be useful. Outsourcing source seems like a very sensible suggestion.

 

 

*depending on impact/perception/ how many certs/Personal Level of Uniform Miffability Speciale 

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Newcomer I

Re: Certification and Account Suspended for no reason

Two reinstatement requests and two weeks later and still waiting for a call back... What is going on? This is embarrassing for ISC2. I too never missed my dues only to log in and be greeted by big ol' FU in the face.
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Community Manager

Re: Certification and Account Suspended for no reason

Hi Jerry - I apologize for our slower-than-normal response times. If you'd like to PM me your member ID #, I can see if I can expedite your case?
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Newcomer I

Re: Certification and Account Suspended for no reason

So I did get my certification and access re-instated. I would like to thank Kaity for all the help she provided to me to expedite this. I would however like to complain about the fact that a company whose bread and butter is information security asks for credit card information including CVV number over the phone. 

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Community Champion

Re: Certification and Account Suspended for no reason


@MatthewSimon wrote:

...credit card information including CVV number over the phone. 

Some of us feel that using a credit card over the phone offers less opportunity for 3rd party interception as compared to entering them on a web site.  If you want to further protect your money, you might consider using your bank's bill-pay mechanism.

 

I'm guessing that in the end, the "no reason" was an overdue account.  You might want to look into why you did not get the bulk mailings over the past few months warning about the off-cycle payment requirement.  Places to check are the "email preferences" on the (ISC)² web site and your "bulk mail" folder. 

 

Hey, while you are here, check out the "industry news" and other discussion boards.  There is more to the community than just member support.