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noel
Newcomer I

Certificate shipment delay

I recently received my CISSP renewal certificate packet in the mail, but not my ISSEP certificate.  I assume these were sent out at the same time and there is just a delay for one of the packets.

 

I'm curious as to how many other people have experienced this lately.  I know that my packages, incoming and outgoing, have been having real trouble going through the USPS system lately with some packages just "disappearing" for a few days at one point or another along the route before mysteriously showing back up in tracking so I know this isn't just us.

1 Reply
mtheo
(ISC)² Team

Re: Certificate shipment delay

@noel
Thank you for posting your question about certificates. To receive proper guidance and information about your certificates, please contact Member Support membersupport@isc2.org or via phone +1-866-331-ISC2(4722), Monday – Friday, 8:00 a.m. – 5:00 p.m. ET.