Cannot access free member courses

[katvlad]

Hello,

I cannot access the free member courses under the “Member benefits” > “Professional Development Institute (PDI)”

When I click the Free for members button, I’m redirected towards a page displaying the following message: “Error: Not authorized You are not authorized to view the page you are trying to reach. If you believe you encountered this page in error, and that you should have access to the resource you are trying to access, contact technical support.”

Regards,
Vlad

[JMExamTeam]

Hello @CarlosLugoMX,

Thank you for reaching out to ISC2 through the Community Boards.

I see you have reached out to membersupport@isc2.org and a case has been created. A member of our Customer Experience team is working with the training team to help resolve your issue with the error you are receiving. Please allow them to work on your case and if you have any questions, please reach out to team member working your case. Thank you for your patience as they assist you.

Regards,

JMExamTeam

[nahbicris]

HI, I can't access the free for members courses located here:

https://enroll.isc2.org/catalog?pagename=Professional-Development

If I click "Add To Cart", it wants me to pay. If I log into the site and try to enroll in one of the courses (e.g., the page at https://www.isc2.org/professional-development/skill-builders/cybersecurity-leadership), and click "Free for members", it redirects me to the LMS page (https://learn.isc2.org/d2l/home) but no courses appear.
Could you help me to know how access them?