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mrbennett10
Newcomer I

Cannot access dashboard

I successfully completed the endorsement process yesterday, and the post now reads "Congratulations! Your application has been approved. Check your dashboard (https://www.isc2.org/dashboard) for next steps."

 

However, When I try I get the following error message and URL - "https://www.isc2.org/error?aspxerrorpath=/Dashboard"

"Error Message 

An exception has occurred

Undefined error code"

 

Please can someone assist? Thank you.

23 Replies
Bunthayarat
Newcomer I

Thank you for your response. Now I am able to access the member dashboard.
cotoo
Newcomer I

Hello @AndreaMoore, with reference to the date of your reply, today is 20/01/2023, and I also cannot access the member dashboard for the AMF payment.

Your response is highly appreciated.

cotoo
Newcomer I

The strange thing is the title of the member dashboard page page is "Reset password".
cotoo
Newcomer I

There is no dashboard on the profile menu items for those who are not members yet.