cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
tanjil
Viewer

Cannot Reschedule: https://my.isc2.org/s/ISC2-Pearson?s=ERROR_INVALID_PAYLOAD

Hi, 

 

the exam can't be rescheduled. everything filled up properly. At first it says, "contact deatils updated successfully". Then it shows error. please see the attached. My exam is in three days.

 

Screenshot 2025-06-13 193102.png

 

tanjil_0-1749824167549.png

 

Let me know how to solve it.

 

Thank You

Tanjil

1 Reply
mariatirado
Community Manager

Hi @tanjil - please make sure you contact the team via email at examadministration@isc2.org 🙂 thanks!