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Viewer II

Can't download cert pdf

Hello,

 

I completed all my required CPES for the last three years. I also just paid all outstanding dues. but I'm unable to see my certification. When I go to verify my cert it says it expired. Who can I contact to fix this?

 

Ian

2 Replies
Newcomer III

Re: Can't download cert pdf

You can connect with Member Services via e-mail membersupport@isc2.org in this case.

Moderator

Re: Can't download cert pdf

@spiceian If your three-year cycle hasn't expired yet, you will not have an updated certificate until it does. Once members have met the three-year CPE and AMF requirements, their certification will renew on the first business day following the expiration. You will receive a confirmation email on that day with your new cycle dates. Once you receive that, the digital certificate will have the updated information. 

 

Best Regards,

Amanda Vance