Thanks for your due diligence on this matter, it means a lot for the affected parties like us. Too much effort had been exercised in preparing and passing (provisionally) the (ISC)2 exam. We are all anxious for the official confirmation on the results.
If it is not too much of an ask, please provide a timeline by which we can expect this to get sorted, so that we are not stuck with an indefinite wait period as such.
Appreciate your kind help again.
Just to make you aware, your provisional pass result will remain provisional until your endorsement application is approved.
All the official email really provides is confirmation you can now start the endorsement process - it will still state on it that your result is only provisional.
They're apparently working on a solution:
BTW - the official email will still only say your result is provisional - it's mostly just used to advise you to submit your endorsement application. Only once your endorsement application is approved do you officially become a CISSP and the exam result is confirmed.
Thank you for reaching out about this. There was a notification disruption for people taking exams July 25 - Aug. 2. Our team is investigating. Thank you for alerting us, and thank you for your patience as we pursue a solution.
I passed the CCSP exam and as other users here, I did not receive any confirmation email. As suggested, I proceeded with the endorsment.
I also sent an email to email@example.com without any feedback.
Hope to get some news and let you know.
Hi Samantha - I took your advice and sent an email to the community address. No response yet. I did just a minute ago receive my ISC2 confirmation email that I can now proceed to the endorsement application.
The only problem is that each time I try to submit my endorsement application, I continue to receive the red warning that I must have completed the certification within the last 9 months.
So I'm back to where I started, and just as frustrated.
I am backing up Samantha today. Please private message me your primary email address and full name. I will escalate this. Sorry about the frustration.
I wanted to provide an update to all of you about this issue. The exam results notification emails have now been sent for the time period of July 25 - August 02. If you are still having an issue or have any further questions, please let me know through a reply here, a private community message, or an email to firstname.lastname@example.org.