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ishotfirst
Viewer

Account not fully provisioned - how is this not fixed yet?

I'm new to ISC2 and passed my first exam over a week ago. I get an error every time I try to fill out an endorsement application saying that my account is not fully provisioned.

 

I sent a message to support and in the mean time did some searching only to find out that this is a seemingly common occurrence here. The chat function on the website doesn't seem to work and I just get timed out every time. Nobody answers the phone when you call support even though it's during business hours and they have a daily message with the correct date.

 

With how well respected this company's certs are, I can't believe the level of support (or lack thereof) that exists. 

1 Reply
Kaity
Community Manager

Hello @ishotfirst!

 

I took a peek into our system and I think you're all set, but please do let me know if you still need help!