AMF Payment waiver

[medeng]

To whom it may concern, 

I cleared my CC Exam on March 11, 2023. Until that day I relentlessly used every option to contact the support team to obtain my AMF Payment waiver. Sadly I haven't gotten a single response and have yet not received my digital badge all because I purchased the SELF-PACED + EXAM + EXTRAS bundle, in which the package explicitly mentions that the annual maintenance fee (AMF) for the first year is included. 

Is there anything I'm expected to do or that I haven't done that can help me get through my situation?

Thanks in Advance

[AndreaMoore]

@medeng I let the customer service team know. Someone will reach out to you soon. 

[medeng]

Thanks for the quick response. @AndreaMoore 

[Rishabh]

@AndreaMoore, Hi Andrea, I also have passed the exam and have same question. Can you please ask service team to reach out to me as well or if you can suggest me some other way to me reach out to them myself. 

[AndreaMoore]

@Rishabh I can see your email that was sent a couple hours ago in the queue. Someone from the service team will reach out to you to assist. Or you can click on the "Live Chat" option on the bottom right corner on our website pages: https://www.isc2.org/contact-us