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Rollan
Viewer III

AMF Payment Issues

  

Hello, I passed CC Exam in Jan, 2024. I hadn't paid for the AMF payment till March 29.

 

On that day, I received a notification email regarding the AMF payment deadline for my dues, with a due date of March 31, 2024. However, when I tried to pay through the provided link, I encountered an error message stating that my organization had reached its allotment of free courses and exams or that the Organization ID did not match.

Subsequently, I attempted to make the payment through the official ISC2 website, but encountered another error message stating that my credit card transaction was declined, despite receiving confirmation from my bank of a successful transaction.

I have sent multiple emails seeking assistance, but have yet to receive any response from isc2.

2 Replies
mariatirado
Community Manager

Hello, we apologize for this inconvenience. Did you reach out to membersupport@isc2.org?

Rollan
Viewer III

Thanks for your reply.

 

I will sent to membersupport@isc2.org right now. Earlier, I sent an email to candidate@isc2.org and info@connect.isc2.org.