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Advocate III

Starbucks and passwords ...

For me, Starbucks is not the religious experience it is for those who call it St. Arbucks.  But somebody gave me a Starbucks card, and I thought I'd try out their registration and rewards program.

OK, I'm quitting the Starbucks rewards program.  I don't drink enough coffee to justify it anyway, but I've got lots of other accounts lying around the net that I just let go dormant.  The thing is, I can't use the Starbucks system.  Literally.  I can't sign back in.

The system refuses to let me use my existing password.  It tells me that password is invalid.  When I try to reset my password, Starbucks sends me email with a link.  It is some kind of werid formatting, because it won't show as a link on that email system, and I have to read the raw message and HTML and try to find the link.

Having found the link, I try to reset and set it to the one I have used when I created the account.  But the system tells me I can't use it since I've used it before.  But if I try to log in with it, the system tells me it is invalid.

Starbucks also has one of those huge lists of requirements for passwords.  It's gotta be mixed case.  It's gotta have numbers.  It's gotta have symbols.  It can't have certain symbols.  It's gotta have emojis.  It's gotta have your favourite Star wars character.  (Regardless of whether or not your even know what Star Wars is.)

I suppose I could figure out how to create a password acceptable to their system, and hope that the system doesn't forget the new one like it did the old one, but, frankly, Starbucks just isn't that important ...


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