Over the years, I have been annoyed that Microsoft support was so limited, and so I never used it and found other ways to solve my problems. Now I'm glad.
A database of support interactions, with 250 million records in it, covering the years 2005 to 2019, was left open and available to anyone with a Web browser.
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Other posts: https://community.isc2.org/t5/forums/recentpostspage/user-id/1324864413
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