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Inside (ISC)² with The (ISC)² Education Team

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Inside (ISC)² with The (ISC)² Education Team

Inside (ISC)² with The (ISC)² Education Team

Community Manager

This is your chance to get Inside (ISC)² as leaders from our organization will be swinging by this Community to answer your questions. Joining us this month are five members of our Education team!  Please welcome…

 

  • Mirtha Collin – Senior Education & Training Manager
  • Stacy Mantzaris – Continuing Professional Education Lead
  • Chuck Gaughf – Professional Development Technical Content Lead
  • Kaitlyn Lagenbacher – Education & Training Professional
  • Tara Zeiler – Education & TrainingProfessional

The wonderful folks on our Education team are involved in many different areas at (ISC)2.  To name a few things that they work on and to give you some topic ideas for this session of Inside (ISC)2, this is the team that has been releasing the new Professional Development courses (like the GDPR course); they update the content in books, and study guides after any and all updates to exams/domains, and they keep on top of all updates to courses, including the new self-paced online courses. This is the team to talk to if you are looking to ask questions about professional development, find out how members are involved in course development or if are thinking about taking an exam and have questions on what educational offerings we have/are in the works. 


The Education team will be live, here on the Community, on Wednesday, October 31st, from 1:00pm to 2:00pm ET to answer any of your questions. 


Feel free to leave your questions or comments now, and the team will answer them when they are live on the Community. 

29 Comments
Moderator
@133r I agree that forensics is an extremely important discipline in our field. Keep in mind there exists a separation from certification and education. Speaking from a purely educational standpoint there are huge opportunities to train our membership on forensics and how forensics is important to their role in an organization. We want to hear from our members about what type of learning they want from us. We produce surveys and focus groups to determine what topics are of the most importance to our members. Forensics in particular is not something that is necessarily easy to learn from a book but instead through hands-on interactive learning and labs. If you are a subject matter expert in the particular discipline, please reach out to us and learn how you can help influence the type of education and training we can provide in this domain.
(ISC)² Team
(ISC)² Team

@Kalvie

 

 

It looks like we might have communicated with you about this before, but we appreciate you providing us with additional feedback. Hearing comments about our training can only help us to improve.

 

 

Community Manager

That's it for this month's Inside (ISC)² with the Education Team. We want to give a BIG Thank you to all of our participants and the folks on the Education team who helped answer all of these awesome questions. 

 

If you have any further questions, please feel free to post a comment here or in one of the other boards in the Community. We are also looking for feedback from all of you on what courses you want to see from (ISC)² and also what topics you want to be covered in them. You can comment below with any suggestions! 

 

Happy Halloween everyone!

Newcomer III

How do I find out about/find currently available free training like the Active Shooter and GDPR courses recently provided?

 

So far, I have found them very valuable and with to continue - not loosing out on anything that may be available.

(ISC)² Team

@Daniel-Nash1 Thank you for your question around our new CPE offerings and wanting to learn more on how to know when they are available.   We notify members when the courses become available via email.  Please make sure you update your contact preferences to receive the email communications with information on how to access the courses.  To update your preferences simply login into our website with your member credentials, go into My Profile, select Contact Preferences and check (ISC)2 continuing education and professional development and (ISC)2 member offers and discounts.  This will ensure that you receive notifications via your email address associated with your membership.  Thank you again for your question.  We look forward to rolling out more CPE opportunities.

 

Newcomer I

It seems nobody here has raised any comments on the ISC2 GDPR course yet. I enrolled in the course and have enjoyed it so far, finished like a quarter but still have quite some way to go. This is certainly a nice course and in my opinion is more detailed and insightful compared with some GDPR video course I paid elsewhere. I think it is rather engaging and I like the way the immersive exercise takes a role play approach to applying the concepts in a life-like setting. The most important part - it's a nice thing that ISC2 members get to enroll for free. A great way to incentivize management on ISC2 membership!

 

I have a few comments and questions though.

 

  1. I saw a blog mention that for non-ISC2 members the course is available at a cost. I just looked and is it USD720? It would be nice to have someone else at the company (especially those in charge of GDPR) to review it, and they are not ISC2 members.
  2. After I finish the course, for how long can I access the course? It makes a lot of sense to review it periodically to refresh understanding by reviewing it, and I would certainly miss if I could no longer access the course materials when it is over. And does the "retained access" arrangement here differ between ISC2 members vs paid, non-ISC2 members who enroll in the course?
  3. The embedded video clips are hardly playable for me. The MP4 files are large, download is unbearably slow (I am in Asia by the way) and it keeps buffering every like 10 seconds.The only way I could really watch those videos is to trigger the play, then download the MP4 for watching offline at the browser. But still, for like an 8 minute video it took more than 30 minutes to download the MP4s in its entirety. No wonder it keeps buffering endlessly! Hope ISC2 (or the underlying vendor) considers serving these on CDN (even though that likely comes at additional cost). On the other hand, I don't really have issues with BrightTalk-served videos. It only happens to MP4 directly embedded in the training course.
(ISC)² Team

@cbkihong

Thank you for your message and the positive feedback on the GDPR course.  To answer your questions: 

 

1. Availability of the course - the course will remain in your My Courses for as long as the course remains relevant.  We fully expect to update this courses best on changes in the regulation and/or best practices we are hearing about that would be relevant to the course.  Members will always have the latest version of the course available to them. 

 

2. Non-members - The course is for sale for non-members at a price of US $720.  Those interested in purchasing the course should visit https://enroll.isc2.org/ - the course is listed under professional development.  The course is a member benefit and only free for members and associate members in good standing. 

 

3. MP4 Files - Thank you for bringing this to our attention.  I will work with our production team to explore other solutions. 

 

So you know we are launching 2 new courses before the end of the years.  DevSecOps: Integrating Security into DevOps (expected release date November 30) and Building a Strong Culture of Security (expected release date December 21).  Both courses will be free for members and available in your My Courses as soon as they developed.  

 

Again thank you for the positive feedback on the course. 

Newcomer I

I previously reported difficulty accessing your videos in your GDPR training. Afterwards, I apparently sighted improvements as well as with a few later free ISC2 courses as well. But the issue came back today on the new "Building a Strong Culture of Security" course for me. When I was done waiting endlessly for the buffering, I went back to the old method of saving video offline and confirmed it took me more than 10 minutes to download a 58 second video! In case your team hasn't really made any enhancements yet, that's fine. Otherwise, just would like to let you know the problem apparently returned. Also, the videos delivered in that course no longer come with captions (the option of turning it on). Was that intentional?

(ISC)² Team

@cbkihong Thank you for your message referencing the videos on the new Building a Strong Culture of Security course.  Yes, we are working on a solution to correct the issue and hope to get that resolved quickly.  Also please be advised that we will have captions for the videos available shortly.  We apologize for the inconvenience.  Hopefully you are finding the course to be a valuable professional development opportunity.  Thank you again for your candid feedback.