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Important Member Update: AMF Changes

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Important Member Update: AMF Changes

Important Member Update: AMF Changes

Community Manager

Everything we do at (ISC)² is focused on helping you achieve your professional goals, better secure your organization’s critical assets and achieve our vision of inspiring a safe and secure cyber world. With that in mind, we have invested heavily in strengthening the value we provide to our members. From new member benefits and our online community to our global (ISC)² Security Congress and the launch of immersive professional development opportunities, your (ISC)² team has been working hard to deliver on our value promise to you. To continue investing in enriching, valuable resources that enable you to grow as a professional, the (ISC)² Board of Directors has approved updates to our membership policies and an increase in our annual maintenance fees (AMFs).

 

What does this mean for you?

 

  • Simplified AMF Schedule – We are aligning with industry and financial best practices, as well as eliminating confusion among some members by no longer billing in arrears (for the previous year’s membership). AMFs will be due at the start of your membership cycle each year. To remain in Good Standing, all members are required to ensure their accounts align with the new payment policy by June 30, 2019. Sign in to www.isc2.org to view your account balance. If you still owe AMFs for the previous year, you will be required to pay those, as well as pay your AMF for the upcoming year.

  • New AMF of U.S. $125 – Effective July 1, 2019, your new AMF will be U.S. $125. Starting January 7, 2019, members have until June 30, 2019 to pay any outstanding AMFs and the option to pay ahead for the remainder of their three-year membership cycle at the current rate for your certification(s). For example, members with a CISSP who pay an outstanding AMF for last year also can pay their 2019 AMF at the rate of U.S. $85, if they pay by June 30, 2019. Members who are due for renewal (members in the final year of their three-year membership cycles) between January 1, 2019 and June 30, 2019 must pay any outstanding AMFs and their 2019 annual maintenance fee at the current rate before June 30.

  • Savings for Multiple Certifications – Starting July 1, 2019, members with multiple certifications will save as they will only pay a single AMF of U.S. $125 regardless of how many (ISC)² certifications they earn. If you hold multiple certifications, your single AMF of U.S. $125 will be due on your earliest certification anniversary.

  • Updated Member Policies – To clarify policies and procedures for members, we have revised the (ISC)² Certification and Member Maintenance Policy and (ISC)² Membership Reinstatement Policy. All policies are available online here.

 

Act Now and Save

You have until June 30, 2019 to pay your AMF at the current rate for this year, as well as any outstanding fees. If you choose, you also can pay the remainder of your current membership cycle at the current rate. If you pay your 2019 AMF after June 30, 2019, you will be charged at the new rate of U.S. $125. Sign in to www.isc2.org, visit the Member Dashboard and click on the Pay button to save now.

 

If you have any questions, read our AMF Overview (requires login), ask our team a question on the Member Support board or send an email to your regional Member Services team

 

Thank you for your (ISC)² membership.

27 Comments
Viewer II

5 hours ago
@emb021 wrote:

Having paid my Nov 2019 and Feb 2020 fees, paying forward is not available to me.  Instead I'll in line with the new payment method.


Ah, that'd be the fine print!
Moderator

@Logan To confirm, if your three-year cycle expires on June 30, 2019 and you have already made all payments, you will not be able to pay the first year until July 1, 2019. Once the transition is final (after July 1, 2019), going forward, you will have the option to pay 45 days in advance of the due date. Unfortunately, that will come after the transition is finalized though. Even though your payment is due July 1, 2019, you will still have 90 days to make the payment.

 

Best Regards,

Amanda Vance

Community Champion

Just a quick heads-up.  

 

If you don't get your check in the mail within the next couple of days, you stand at risk of a substantial late fee ($600) or getting in a dispute regarding who was at fault for the delay.

 

(ISC)²'s expectation (right or wrong) is that our payments be registered in their system by Sunday, Jun 30th. I was surprised with how long it took in my case:

    May 23  -- Bank mails check (I use online bill pay to reduce risk).

    May 28  -- Check arrives at (ISC)² --  estimated at 1 to 3 business days.

    Jun  07  -- Member Dashboard reflects payment received.

 

(ISC)²'s, position appears to be that it is the customer's responsibility to accommodate for (ISC)² not working weekends,  (ISC)² having a 7 to 11 business-day backlog, and for postal delays. I had earlier asked (ISC)² to instead use the postmark when calculating late fees.  Although I am told this request was escalated to the appropriate people, there has been no change in their public position. 

Newcomer III
Thank you for the explanation.
Newcomer III

AMF Payment is down until July 4th.  I was paid up through the end of June 30th.  I understand from what I received from (ISC)2 Member Services that I will have a 90 day grace period to pay the AMF for my new three year cycle that just started today.  In the past I could pay three years in advance and this is what I routinely did, now we can only pay 45 days in advance.  What is the logic for making this change?  Why can't we have a credit card on file with (ISC)2 to have our AMFs automatically paid to ensure no gaps?  I always have more CPEs completed than the minimum and I alwasys paid well in advanced to endure no lapse in certification.  It seems like the changes are making it harder to stay certified.

Viewer III

Is anyone else having difficulty getting someone at ISC2 to call / email you back? I've been trying to get my AMFs paid and sort out my membership for weeks now but all my communication seems to go into a black hole. No replies, no confirmations, nothing. Any / all suggestions are welcome. 

Community Champion
> johniat (Viewer II) posted a new comment in (ISC)² Updates on 07-15-2019 02:56

> Is anyone else having difficulty getting someone at ISC2 to call / email you
> back? I've been trying to get my AMFs paid and sort out my membership for weeks
> now but all my communication seems to go into a black hole. No replies, no
> confirmations, nothing. Any / all suggestions are welcome. 

Member support seems to be overwhelmed right now, possibly due to a recent
upgrade that seems to have created various problems.

>From various reports, they seem to eventually get back to you, but it may take a
while.

In the meantime, you can try to do an end run by contacting any or all of
soconnor@isc2.org, keagle@isc2.org, jshriver@isc2.org, community@isc2.org, or
avance@isc2.org in hopes that they can put you in touch with the right person.


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