I have been trying to register for Security Congress for the past two days, and I am selecting the "member" early bird ($1195) option, but it continues to try to charge me the non-early bird price ($1395). I have emailed with no response and attempted to call the contact number provided multiple times with no success at reaching anyone. Can you please assist, @tmuhtadi?
Thank you for reaching out about this! Please also accept my sincere apologies for any inconvenience you've experienced as a result.
The 2020 Security Congress registration path should now reflect the correct Early Bird price of $1,195.00 USD for All Access Member Passes. As a friendly reminder, Early Bird pricing will end on April 15, in which Select pricing will begin at a higher rate. For your convenience, I've attached our pricing chart here in case you'd like to take a look.
If you continue to experience errors of any kind or have additional thoughts/questions/concerns, please feel free to contact me directly at firstname.lastname@example.org - I am always happy to help!
I also wanted to ensure the other email you referenced was in fact email@example.com as that will remain a valuable resource in addressing attendee inquiries as well.
Looking forward to seeing you in November! Have a lovely rest of the day!