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Devendra
Newcomer I
3 weeks ago
3 weeks ago

Unable to schedule exam

Devendra_0-1745068914768.png

 Unable to schedule exam, failing with following error. Anybody can help?

 

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144 Replies
mtruglio
Viewer II
Friday
Friday

Still having this issue in all browsers. 

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mariatirado
Community Manager
Community Manager
Friday
Friday

@mtruglio - have you opened a case with our support team?
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mariatirado
Community Manager
Community Manager
Friday
Friday

@kyle-cloudtime - thanks for reaching out. I can see in our system that you have a case open with our CX team as of today at 9 am ET. Please allow 2-3 business days for our team to get back to you. Apologies for the inconvenience and thank you for your patience!

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ANW
Newcomer I
Saturday
Saturday

Hi @mariatirado 

I have contacted the support via the chat system last week about the same issue which im facing and they asked me to open a case. However when i informed them that i have an open case which is somewhat related and ask if they could help to add on the issue, they said they will but then when the examadministration replied to my previous case, there was no mention about the issue of scheduling. 
Have sent a separate email on Monday, 5/5, but have yet to receive a reply. 

Would you be able to assist on this?

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UmaShankarM
Viewer II
Saturday
Saturday

Hi,
Thanks. Im not sure for others but i was able to schedule CC exam yesterday.I don't see the error i faced earlier. However during this issue, i tried to reach my region support for two day and they were not reachable on call. I didn't even get any response from examadministration@isc2.org for my email. the support looks very pathetic.
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