Rescheduling and Change of Test Center Location

[ibbik2010]

Hello,

I am looking forward to taking the opportunity of the "Free Exam Retake" offer and taking the CISSP exam, but I have some more queries;

Q. As there is an ongoing "Free Retake" offer is till 31st December 2022 (if failed till 31st October), could I register for the re-take exam by 31st December and then reschedule it till mid-2023? Or rescheduling of "retake" is not possible?

Q. Could I change the Pearson test center for the retake, like giving the first exam at one center and retake(if failed) to another center location? Or am I bound to one testing center for the retake as well? I am living in Bamberg, and testing centers are far from here, like Munich, Frankfurt, etc.

Please advice. Thank You!

[dcontesti]

These are questions that really need to be directed to Management.

@AndreaMoore can you please re-direct internally?

[AndreaMoore]

@ibbik2010 

You'll need to use your one free retake by 12/31/2022. If you reschedule the retake again, you'll be subject to the regular reschedule process and fees. You'll need to check with PearsonVue regarding their policies about changing exam locations. 

[ibbik2010]

@AndreaMoore Thank you for your kind response. So it's actually possible to reschedule the retake too (with Pearson VUE fee for rescheduling). As for changing the exam center location, I am still waiting for Pearson VUE to respond back to my email.

[jeffreyantwi001]

i want to reschedule my exam date but its only 24 hours due. help me reschedule

[denbesten]

Asking here will not help.  Here is what you need to do.  

Q: How can I reschedule or cancel my exam?

A: You will need to contact Pearson VUE online at least 48 hours prior to your exam, or by phone at least 24 hours before your exam. Pearson VUE charges a rescheduling fee of U.S. $50 and a cancellation fee of U.S. $100. Please note, once you schedule your exam, any reschedules must take place within 365 days of your original appointment.

https://www.isc2.org/Frequently-Asked-Questions

https://home.pearsonvue.com/Clients/ISC2/Customer-service.aspx

[Sarah12]

Hi, admin Andrea,

I have registered for a CC test on June 28th (the free retake). Can I reschedule it, please? If yes, do I need to pay for the rescheduled test or it still will be free?

I would appreciate your response. 

[rangurakesh]

Hi Team,

 Due to some reasons i wouldn't attend the exam for tomorrow.

   So please to reshedule my exam as per the availability.

[denbesten]

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@rangurakesh wrote:

Hi Team,

 Due to some reasons i wouldn't attend the exam for tomorrow.

   So please to reshedule my exam as per the availability.

---

Asking here will not help.  Here is what you need to do.  

Q: How can I reschedule or cancel my exam?

A: You will need to contact Pearson VUE online at least 48 hours prior to your exam, or by phone at least 24 hours before your exam. Pearson VUE charges a rescheduling fee of U.S. $50 and a cancellation fee of U.S. $100. Please note, once you schedule your exam, any reschedules must take place within 365 days of your original appointment.

https://www.isc2.org/Frequently-Asked-Questions

https://home.pearsonvue.com/Clients/ISC2/Customer-service.aspx

[AndreaMoore]

@Sarah12 

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@Sarah12 wrote:

Hi, admin Andrea,

I have registered for a CC test on June 28th (the free retake). Can I reschedule it, please? If yes, do I need to pay for the rescheduled test or it still will be free?

I would appreciate your response. 

---

You'll need to contact PearsonVue to reschedule. They have rescheduling policies and fees.