@hsehdar
Thank you for letting us know. I'll have someone look into this ASAP and report back.
Dear @AndreaMoore,
The cause: During checkout, if a single quote (') is used in the address, it does not prompt for credit card details.
I removed the single quote for the web app to prompt for the credit card details.
I am also facing this challenge. Can anyone help also
I am facing the same issue, and the address suggestion didn't work with me
Same thing happening here unfortunately, wondering if it's just broken today. I've logged a support ticket and have no alternate characters in the billing address either
Hi all!
If you're experiencing this issue, please try to check out using another internet browser. I've notified the support team and they are looking into this.
Yes, ISC2 assisted. Try removing special characters before approving payments. There could be a valid case for special characters to be there, and ISC2 will likely support you in such cases.