What's the turnaround time to get replies from examadministration@isc2.org ?. The exam voucher I have received part of peach of mind promotion has validity of 31st Aug for first attempt and 15th Oct for Second Attempt. However I don't find seats available in the nearest (Mumbai, India which 31 miles from location) test center for the month of Aug, just wanted to get the first attempt validated expanded to September if that is possible, sent email last week to examadministration@isc2.org but not received any response. Any help is appreciated. Thanks.
Hi! I faced the same issue and write to membersupportapac@isc2.org they said that it's impossible to extend the validity of the voucher or change its action time. But after a few days, I checked the free places and for some reason one place became free. Try to check periodically free seats and maybe you will get lucky.
I think ISC can help people like us and do this process with vouchers more flexible.
tries to contact the test taking center recurringly.
Many times spaces are enabled overnight.
In my case, I create a support request in the isc2 site.
PHR
@PrafullaPatil Thank you for contacting ISC2 via this Community board. I will send you a private message.
Hi
Not sure if you worked this out yet as it was posted 3 weeks ago.
I too had the same issue. It took several attempts at contacting the exam admin after speaking with customer support a few times. Support was not helpful at all. Rude actually. The exam admin was able to grant me extension in to Sept to get the exam date.