I just sent a request to Member Support to reach out to you. They should be able to help you. If you need anything else, here is the direct contact information:
There may be a delay this week due to the holiday/short week. I hope you have a wonderful Thanksgiving week and enjoy celebrating with family/friends.
We are thankful for you and all of our members!
FYI, I just called the UK Support number, and was told that the team responsible for fixing this is on holiday until next week (due to Thanksgiving)
Quick update - I haven't heard from support, but I have been able to submit my endorsement application, so it looks like things are now moving forwards.