I am often shocked when I come across companies whose most valuable assets are the collective intelligence of their employees; yet, many companies that rely on information security professionals do not offer tuition reimbursement. You know, that’s a head-scratcher to me. I was attending a conference recently where one of the speakers made an eloquent point pertaining to this divergence; and credit goes to the person who explained the concept to him:
Prevailing Opinion: “What if we train them, they get certified and they leave?”
Opposing View Point: “Well, what if we don’t train them, and they stay?”
What side of that coin are YOU on when it comes to those points of views?
And I couldn't agree more @rslade. And if we are doing business in such a way that our employees are only using us as a 'stepping stone' to get to where they REALLY want to work, then we can only look at ourselves as managers of the business. How well are we doing in managing our human resources? Are we the business that people WANT to work for? And if not, WHY?
It's been a issue expressed across the technology field for the last 30 - 40 years. On the one side those who only ever want to hire the exceptionally well qualified (even as independent contractors) versus those who focus on hiring and developing staff. It depend to some degree on the nature of your organisation, as there'll often by short term and project related requirements, but I would have thought such roles were there to flex the workforce only.
Many companies get around the train/don't train through training contracts, requiring staff to stay for a fixed period post training or pay back the cost of training on a tapering basis. Anyone believe that is a reasonable compromise?
Agreed, distrust is corrosive and impacts everyone's morale.
As a manager / supervisor, I should be able to look ANY individual in the eye and render my honest assessment of their work. When you can do that, you'll instill confidence and certainty within your workforce. I find that the more that you can be honest with your employees, the more honest they will be with you as their supervisor and manager.