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Shrike
Viewer

Account Not Provisioned

I have passed the CC exam, and despite the fact that the portal says I can start the application for membership, I get this persistent error 

 

  • Your account has not been fully provisioned yet. Contact Member Services at membersupport@isc2.org for additional information.

I have reached out twice, and not received any response save for the automated message. 

 

Please advise. 

2 Replies
AndreaMoore
Community Manager

You just need to accept the terms and conditions and pay your Annual Maintenance Fee. Please review the email you received that provides your next steps. Then you should be good to go!




ISC2 Community Manager
Aslanbek
Viewer

I didnt recive any mail for accepting Terms and Conditions and asking me Annaul Maintenance Fee. We cant even apply for certification it says our account isnt provisioned thats why we dont get mail