topic Re: No support for AMF payment issue. in Welcome

No support for AMF payment issue.

Kiki19002 — Mon, 19 May 2025 02:53:39 GMT

Paid the AMF over a week ago but still received an email requesting AMF payment, and I don’t have access to my digital certification yet as no email sent for that kind of information.

Filled query form a week ago, no reply yet. Called Japan desk as I'm located in Japan, got a email address and sent email for the same, not reply. Called China desk as I'm chinese, staff said will ask IT support to sync my payment status. Not sure whether they took the action as the issue still persisting.

Why it take such a long time to sort this payment issue?

Re: No support for AMF payment issue.

Kiki19002 — Wed, 21 May 2025 03:06:54 GMT

The issue was resolved automatically. But now have new issue with claming with my badge on Credly..

Re: No support for AMF payment issue.

Nanonana — Tue, 10 Jun 2025 14:12:49 GMT

Im facing the same issue with AMF payment. How did it get resolved. Im also getting no response from any support team or live chat.

Re: No support for AMF payment issue.

mariatirado — Tue, 10 Jun 2025 19:29:14 GMT

Hello @Nanonana - thanks for reaching out. Ive replied to your DM about this 🙂 thanks.