topic Re: Access denied in Tech Talk

Access denied

lbouchard — Sun, 08 Mar 2026 18:01:41 GMT

Please help me - I get a Access denied - you do not have permission to signin when I try to login - I have tried every tip published.

Clear Browser Data: Clear your cache and cookies, then close and reopen your browser.
Use Incognito/Private Mode: This bypasses stored browser data that might cause conflicts.
Switch Browsers: If you are using Chrome, try Edge, Firefox, or Safari.
Disable VPN/Proxy: Security settings on VPNs can sometimes cause 403 access denied errors.
Check Time/Date: Ensure your device time is set automatically to avoid 2FA errors

Re: Access denied

LuigiBruno — Sun, 08 Mar 2026 18:23:28 GMT

I have the same problem: I was able to access the site until yesterday and I was going to take the final assessment for the SSCP Official Course, but the ISC2 site does not allow me to login, I get the same error message.
On the other side, my credentials are correctly recognized by the sites listed below.

https://learn.isc2.org/
https://community.isc2.org/

I have submitted a support request, but my access for the SSCP Official Course will expire tomorrow.

Re: Access denied

ChaeBae — Sun, 08 Mar 2026 19:01:48 GMT

Same here. I even tried using another device on a different network, but it still shows “access denied.”

Re: Access denied

Qi — Sun, 08 Mar 2026 21:24:04 GMT

Same here…

Re: Access denied

dcontesti — Sun, 08 Mar 2026 23:10:41 GMT

I am not having issues and you have tried everything that we can recommend here. Have you contacted Customer Service?

@mariatirado as several folks seem to be having the same issue, would you be kind enough to forward to the correct folks internally?

Regards

Re: Access denied

MapleDoughnut — Sun, 08 Mar 2026 23:49:23 GMT

Getting same error.

Re: Access denied

dkxolq — Mon, 09 Mar 2026 00:44:21 GMT

Getting same error.

Re: Access denied

Slaet — Mon, 09 Mar 2026 01:18:34 GMT

Same error; access denied

Re: Access denied

rein0123 — Mon, 09 Mar 2026 01:44:27 GMT

same error

Re: Access denied

Early_Adopter — Mon, 09 Mar 2026 01:51:11 GMT

Interesting I'm logged in, and the CPE portal is working, but it looks like Authentication or Authorization are failing on Salesforce elements, in addition the 'throbber' keeps going and doesn't retrieve my payment information.

Good news, the community seems fine.

Re: Access denied

Choom — Mon, 09 Mar 2026 02:26:56 GMT

Same. Access denied here too. Southern USA

Re: Access denied

zerochoiny — Mon, 09 Mar 2026 02:46:27 GMT

having same error, denied access with "login with salesforce" msg

Re: Access denied

Blue_bird — Mon, 09 Mar 2026 05:14:23 GMT

Yes, site is having issues..! They might be working on it. I couldn't even login and got the following message: "Users may be unable to log in. We apologize for the inconvenience. Thank you for your patience as we resolve this issue."

Thanks

Re: Access denied

Qi — Mon, 09 Mar 2026 13:28:18 GMT

working for me now.

Re: Access denied

kjohnson_cx — Mon, 09 Mar 2026 14:39:46 GMT

Thank you for reaching out via the ISC2 Community @lbouchard

Thank you for bringing this to our attention, and we apologize for the inconvenience. This issue has been reported and resolved. Please try accessing your account again after clearing your browser cache and cookies, then closing and reopening your browser. If you continue to experience issues, please reach out to our Member Services team at memberservices@isc2.org, and we will be happy to assist you further.