topic Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed in Tech Talk

Urgent: ISC2 Candidate Account Deletion Assistance Needed

joce11 — Thu, 25 Apr 2024 21:29:43 GMT

I hope this message finds you well. I searched through the ISC2 Community and couldn't find any information on how to delete an ISC2 candidate account. Four days ago, I formally requested the deletion of my account by emailing membersupport@isc2.org. Unfortunately, I haven't received any response or confirmation acknowledging receipt of my request.

I find it frustrating that, despite reaching out through the appropriate channels, I haven't received the support or assistance I require in this matter. Deleting one's account should be a straightforward process, and the absence of clear guidelines or timely responses only adds to the frustration.

If any members have had success in deleting their ISC2 candidate accounts or have any insights to share, I would greatly appreciate your guidance.

Thank you for your attention to this matter.

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

Zaek — Fri, 28 Jun 2024 12:49:49 GMT

Same here. I want to delete my profile and reached out via support.
It has to be possible to delete it by myself through my profile though.

Its funny ISC2 teaching people about privacy and holding peoples data against their will.
Please delete asap all my data, profile etc.

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

mariatirado — Fri, 28 Jun 2024 15:56:34 GMT

Hello, I'd recommend you reach out to our support team at membersupport@isc2.org so they can assist you with this. Thanks!

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

Nailah — Sun, 29 Sep 2024 13:17:39 GMT

Hi,

I am currently going through the same thing and I’ve waited for over 3 months and with each email I send to the appropriate team it seems to bounce back. This is really frustrating.

im glad i am not the only one that’s having issues deleting their account.

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

Nailah — Sun, 29 Sep 2024 13:20:59 GMT

This is the email I have been contacting and it’s just bouncing back

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

mariatirado — Mon, 30 Sep 2024 00:46:04 GMT

Hey @Nailah - I just sent you a private message. Thanks!

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

Fatima_ — Sun, 03 Nov 2024 06:05:06 GMT

Hey, can you assist me too with the deletion process, I also want to delete my ISC2 candidate account.

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

Nailah — Tue, 05 Nov 2024 20:16:40 GMT

Hiya, i have replied but not gotten any reply. Can I please get this sorted

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

mariatirado — Wed, 06 Nov 2024 16:17:33 GMT

In order to delete your account you must contact our support team via email at membersupport@isc2.org. Thanks!

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

stanislav_88 — Sun, 19 Jan 2025 16:44:54 GMT

Hey, can you assist me too with the deletion process, I also want to delete my ISC2 candidate account.

Your email that you are referencing to is inactive and no one has been replying. Very unprofessional and poor, please delete my account and all info of mine

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

stanislav_88 — Sun, 19 Jan 2025 16:47:07 GMT

Hey, can you assist me too with the deletion process, I also want to delete my ISC2 candidate account.

Very unprofessional and poor from the “experts” who they say they are, I am having getting charged dues for not even using anything…
Please someone help me delete this or guide me in direction if you have had success!

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

UserDen36 — Mon, 06 Oct 2025 07:46:52 GMT

I'm also trying to delete my account, and I also found it strange that they don't allow you to freely delete your data. I contacted the support system via chat, but when they answered, they told me they weren't able to assist me via that method due to my region. Is this a joke? I don't receive responses by email, and they only have foreign numbers to contact them, which makes it impossible to get in touch. I've sent an email to membersupport@isc2.org to resolve this issue, but I haven't received a response yet. I hope you can solve your problem and that this somehow gives us an idea about how to solve ours too (which I see we all have the same one).

Re: Urgent: ISC2 Candidate Account Deletion Assistance Needed

UserDen36 — Mon, 06 Oct 2025 07:47:41 GMT