topic Try the New CPE Portal in Tech Talk

Try the New CPE Portal

brucebeam — Mon, 06 Apr 2020 13:21:05 GMT

Thank you to all our volunteer testers and for all the members who provided your feedback to help improve the (ISC)² CPE Portal. The new portal is live, and we encourage you to check it out at cpe.isc2.org.

You’ll discover:

New look and feel that creates a more intuitive experience
Enhanced performance making the portal quicker and more responsive
Easier to review transcripts and track draft CPEs submissions

We’ve also addressed many user-reported issues, such as simplifying the decision path, improved organization, and clearer direction.

The entire team at (ISC)² is committed to improving service levels and delivering value to all our members and associates. We’re confident the new portal will make it easier and less time-consuming for you to maintain your certification or associate status.

Thanks again to all our testers! Your diligence and input were invaluable prior to today’s launch.

Regards

Bruce Beam, CISSP

CIO, (ISC)²

Re: Try the New CPE Portal

ltenny — Mon, 06 Apr 2020 13:46:45 GMT

Is there any way to delete incorrect CPE entries?

Re: Try the New CPE Portal

CraginS — Mon, 06 Apr 2020 13:51:36 GMT

@ltenny wrote:
Is there any way to delete incorrect CPE entries?

Excellent catch, Lawrence!

The old portal had an easy way to mark and delete entries that were incorrect or duplicates. That feature is important because some folks have entered their own for (ISC)2-provided events, but then deleted the entry when the (seems like it takes forever) automated entry is added to the list.

Craig

Re: Try the New CPE Portal

amandavanceISC2 — Mon, 06 Apr 2020 14:29:17 GMT

@ltenny Thank you for your comment. At this time, CPEs are not able to be deleted once submitted. If you need a CPE entry removed, please send a request email to membersupport@isc2.org.

Best Regards,

Amanda

Re: Try the New CPE Portal

AlecTrevelyan — Mon, 06 Apr 2020 14:40:51 GMT

@ltenny wrote:
Is there any way to delete incorrect CPE entries?

I flagged the lack of this feature during UAT and was told it would be added to the backlog and as such will hopefully return soon - I also flagged the lack of preview to ensure you're uploading the correct file as evidence.

Re: Try the New CPE Portal

denbesten — Mon, 06 Apr 2020 15:34:50 GMT

Is there any ETA to restore "delete"? Until then, would it be possible to allow users to additionally access the 2018-2020 version?

A few more things that would really help:

Being able to look at all the details of a CPE instead of just the summary information found in a report. This would be extremely helpful when a CPE comes up for audit.
Ability to edit a CPE after it has been submitted (even just "copy to new CPE" would do it).
Being able to see more than 5 CPEs per screen. I have 2000 vertical lines on my screen and a scroll-bar that works really well. I find it really frustrating when 90% of that investment can not be leveraged. Being able to switch between "5, 20, 100, all" would be really helpful. Bonus points are available if the setting could be saved between sessions.
"Download CSV" for those of us who like manipulate data in unmentionable (and unpredictable) ways.

It would have been helpful if the specifications were run by the various user groups that will be using the system (data entry, auditors, report consumers, etc.) and if periodic status updates were released, including sequencing and estimated dates for various bits of functionality. It is sad that this appears to have been missed, particularly given David Shearer's promise.

Re: Try the New CPE Portal

AlecTrevelyan — Mon, 06 Apr 2020 16:27:36 GMT

@denbesten - did you not participate in the UAT?

You were specifically invited:

https://community.isc2.org/t5/Member-Support/CPE-submission-Rejected-Passed-Program-Term/m-p/30926#M6604

Re: Try the New CPE Portal

denbesten — Mon, 06 Apr 2020 17:15:35 GMT

Yes, I was invited and I responded with interest, which was acknowledged with appreciation, but after that, radio silence -- no test instructions, no link, my CPE portal remained unchanged, etc.

Re: Try the New CPE Portal

brucebeam — Mon, 06 Apr 2020 19:47:04 GMT

Hi @denbesten - My apologies if I did not get you included in the group of testers. Please drop me an email and I will ensure you on are this list for our next round of improvements!

Best - Bruce

Re: Try the New CPE Portal

kmjordan — Tue, 14 Apr 2020 01:13:00 GMT

@denbesten said: "Being able to see more than 5 CPEs per screen. I have 2000 vertical lines on my screen and a scroll-bar that works really well. I find it really frustrating when 90% of that investment can not be leveraged. Being able to switch between "5, 20, 100, all" would be really helpful. Bonus points are available if the setting could be saved between sessions."

This! 1000 times, this!! Make use of all that awesome screen real estate. Not everyone is on a phone!!

I am also sad that my request to be included in the portal testing was not acted on. Then perhaps my attempt to add missing CPEs from 2019 would have caught, during testing, the current portal error where CPEs from a prior cycle are applied to the current cycle of a certification. My CSSLP renewed on 1 Jan 2020, but now it has 2 CPEs applied to it from 13 Jun 2019. They are correctly applied to the current cycle of my SSCP, but if the software is going to ask for the dates, why is it not making proper use of them by checking against the certification cycles??

Re: Try the New CPE Portal

rsaffell — Thu, 16 Apr 2020 18:21:59 GMT

I am seeing SSO sign-on failures going to cpe.isc2.org (displays a salesforce SSO error). Is the page down?

I've tried this on 4 different laptops originating from 3 different networks in 4 different browsers with identical results.

Re: Try the New CPE Portal

Kaity — Thu, 16 Apr 2020 19:19:36 GMT

Hi @rsaffell - this should be fixed for you now. Can you try again and let me know?

Re: Try the New CPE Portal

DHerrmann — Fri, 17 Apr 2020 19:06:08 GMT

Need help - Want to make sure I do this right because I don't wawnt enter dates that cause my 111 CPEs to disappear so close to the end of my 3 year term (which happens in November, 2020)

What dates do I enter here?

When I try to enter a new CPE, I get the following pop-up:

Add New CPE

Dates

To ensure that your CPE aligns with the appropriate domains, changing the date requires you to restart the CPE submission process.

Re: Try the New CPE Portal

AlecTrevelyan — Fri, 17 Apr 2020 21:18:38 GMT

One of the current complaints with the new portal is you can't delete CPEs even if you want to, so there's very little chance of you being able to delete them by accident!

Just enter the dates you started and ended the activity for which you are submitting the CPEs.

I also answered your other query for you:

https://community.isc2.org/t5/Member-Support/CPE-Portal-quot-To-ensure-that-your-CPE-aligns-with-the/m-p/34902

Re: Try the New CPE Portal

denbesten — Sun, 19 Apr 2020 03:00:30 GMT

@DHerrmann wrote:
I don't want ... 111 CPEs to disappear

Just save a PDF of your CPE report every once in a while.

Then if your CPEs disappear, you would attach the report as evidence for a single new entry entitled "restoring 111 CPEs lost in the great CPE purge of Apr-2020".

Re: Try the New CPE Portal

Beads — Mon, 20 Apr 2020 14:39:32 GMT

@denbesten

Saving a .pdf occasionaly advice isn't reinforcing much in the way of confidence in the system (once again). Thanks for the reassuring heads up. Its a good reminder of past problems.

- b/eads

Re: Try the New CPE Portal

wnzmtc — Fri, 01 May 2020 19:13:52 GMT

Experiencing this issue now on 2 different machines.

Re: Try the New CPE Portal

DanSG — Wed, 03 Jun 2020 06:04:06 GMT

The description of ISC2 webinars reads "The live, on-demand APAC Secure Webinar Series is a remote learning tool that gives (ISC)² members and participants access to a wide range of information security related topics in a free, flexible and bite-size approach. All webinars are launched in APAC time zone and Asian languages including Mandarin, Japanese and Korean. The content is made available to you to meet your CPE requirement and help you increase your knowledge of important and relevant topics in just 60 minutes. CPEs will be automatically added to (ISC)² member’s profile after attending the webinar."

But i have not seen the last 2 webinars i attended in my records. Is the automatic record feature working?

EDIT: oh nevermind. I just saw the minimum requirement for auto-entry to be 45 mins, and my last attendance was 44 mins.

Re: Try the New CPE Portal

vistauxx — Mon, 31 Jul 2023 12:13:05 GMT

I have been trying tof ovdf 20 minutes to find out where to log CPE's on the website. I can't find any place to do this.

Is there a simple way to get to cpe logging (which I do only once or twice a year?

Re: Try the New CPE Portal

Early_Adopter — Mon, 31 Jul 2023 14:51:52 GMT

I’m afraid like expenses, investments and exercise little and often is best… between ads for peace of mind and no experience required instajob super certs you’ll find the dashboard. In a fit of really bad UI design someone secreted it there: