topic Re: Security Congress Events page in Past Security Congresses

Security Congress Events page

JimmyD — Mon, 09 Oct 2023 09:09:45 GMT

Is anyone else having issues seeing the events page for the 2019 Security Congress? When I try to view it, it just spins and doesn't show any information. I have tried Chrome and IE.

Thanks

Re: Security Congress Events page

emb021 — Mon, 25 Mar 2019 19:18:38 GMT

Not the only one. All messed up.

Re: Security Congress Events page

dcontesti — Mon, 25 Mar 2019 19:48:18 GMT

@emb021 I have asked that it be reported to the right department at (ISC)2.

@amandavanceISC2 @SamanthaO_isc2 - second issue reported today.

Regards

Re: Security Congress Events page

SamanthaO_isc2 — Mon, 25 Mar 2019 19:56:19 GMT

Thank you for alerting us, @dcontesti, it has been forwarded to our team.

While I wait to get more information from them, I wanted to ask a few questions. I am currently able to pull up the main website on my computer so I am curious if you are having issues with the main site or the events page off of our website. Can you each let me know what link is not working for you at the moment? Also, besides the spinning wheel that @JimmyD reported, is there anything else happening on the page at all, i.e. any error messages?

Any additional information that you can provide will help us to determine what the cause is of this issue.

Re: Security Congress Events page

JimmyD — Mon, 25 Mar 2019 20:14:09 GMT

I see an https guard in the site tab that looks to be in a loop. I can
access the main page with no issues. It is just when I click the security
congress link under events that I get no web page resolution.

Re: Security Congress Events page

AppDefects — Tue, 26 Mar 2019 14:50:29 GMT

@JimmyD wrote:
I see an https guard in the site tab that looks to be in a loop. I can
access the main page with no issues. It is just when I click the security
congress link under events that I get no web page resolution.

The link goes into "hibernation" each year after the congress ends. Then becomes active when the next agenda is set. Maybe, not the best idea and could certainly be improved for people that are interested in attending. This years conference is going to be bigger and better!

Re: Security Congress Events page

SamanthaO_isc2 — Tue, 26 Mar 2019 19:43:19 GMT

Hello @JimmyD , @dcontesti & @emb021 ,

After checking in on this for you we have a troubleshooting step we would like you to try, if possible. Can you please try clearing your cache to see if this helps. If it does not, can you then try a private/incognito window to see if the site will load for you, please?

If you are still experiencing issues, would you please send me screenshots of what is happening. In your screenshot please include the entire browser window, including URL. You can send those to soconnor@isc2.org.

Thank you,

Re: Security Congress Events page

dcontesti — Tue, 26 Mar 2019 22:24:13 GMT

I had already cleared my cache, my cookies and my history. Still had the same issue.

Also in Chrome, I opened an incognito window and got the same results.

I have one other computer that I can try.

Re: Security Congress Events page

dcontesti — Wed, 27 Mar 2019 00:52:53 GMT

Okay, I finally got this working on Safari on my MAC.....

Still not working on iPAD or Windows but as long as I can get to site on one system, I am happy.

On Safari, I got the following tab : HTTPS GUARD

My son did some work to take down the guard and now I am functioning.

Thanks

Diana

Re: Security Congress Events page

JimmyD — Sat, 06 Apr 2019 12:19:53 GMT

I am still unable to access it through multiple devices and browsers.

Re: Security Congress Events page

dcontesti — Sat, 06 Apr 2019 13:21:22 GMT

Try clearing cache and cookies.

It worked for me.

Re: Security Congress Events page

JimmyD — Tue, 09 Apr 2019 20:40:45 GMT

I did try that. On an android mobile device, an apple mobile device, a desktop at work, a laptop off my business network.

I was sent a link from Samantha that worked to get me to the registration page.

Re: Security Congress Events page

DanPeterson — Tue, 11 Jun 2019 16:32:38 GMT

Hi,

The schedule and registration pricing pages are both still failing to load. I don't think it's a cache issue. It's the first time I ever tried to visit the site.

The Chrome console just shows looping http 307 redirects from this:

https://congress.isc2.org/events/-isc-security-congress-2019/event-summary-f1be4e92a1b54d92acdb1b8007fe91cf.aspx

Re: Security Congress Events page

dcontesti — Tue, 11 Jun 2019 21:37:32 GMT

Funny you should mention it, I can no longer access the site:

I keep getting: in the url bar : HTTPS://Guard message

And at the bottom of the page: Waiting for Congress.isc2.org

Yet I can get to all the other sites on that page........

Strangeness

And yes this was on Chrome and Safari ..........

@SamanthaO_isc2 can you have someone email and I can share more information?

With thanks

Diana

Re: Security Congress Events page

JimmyD — Tue, 11 Jun 2019 22:14:05 GMT

I had this same issue and was sent a link that allowed me to get to the
registration page. However, I cannot see the events or sessions.

Re: Security Congress Events page

AppDefects — Mon, 17 Jun 2019 16:52:48 GMT

I've noticed many Ad referrals to the page are broken too and from a marketing perspective I would think that would be a big deal since we need people to attend the Congress....