Multiple Email Accounts at (ISC)² - Solution

AndreaMoore — Mon, 09 Oct 2023 10:26:11 GMT

Are you having trouble receiving your exam results, obtaining your credly badge, getting a response from (ISC)² member support? These all could be going to your other email address.

I'm seeing a lot of people ask about their multiple accounts or complaining they aren't receiving emails. The best solution is to only create ONE login using the same email with both Pearson VUE and (ISC)². Please do not create multiple email address logins with (ISC)². If you already used multiple email addresses, you'll need to contact membersupport@isc2.org for next steps in merging your accounts (if allowed).

Having multiple accounts causes delays in receiving exam results. Creating multiple accounts to avoid a rescheduling fee, circumvent the (ISC)² Retake Policy or to reapply a free exam code is a violation of (ISC)² Exam Policies and may nullify your exam results and/or result in a temporary or permanent ban from (ISC)² exams.

Steps to create your accounts:

Step 1: Create your (ISC)² Account, become an (ISC)² Candidate.

Step 2: Then, create your Pearson VUE account. When prompted, use your (ISC)² ID Number to link your account and use the same email address.

Re: Multiple Email Accounts at (ISC)² - Solution

jasmith0075 — Thu, 08 Feb 2024 21:38:03 GMT

What about educational facilities that require a new ISC2 account be created using the school email address.. will a merge request be approved for those or will we need to maintain multiple ISC2 accounts?

topic Multiple Email Accounts at (ISC)² - Solution in Member Support

Multiple Email Accounts at (ISC)² - Solution

Re: Multiple Email Accounts at (ISC)² - Solution