topic Re: No Response from ISC(2) in Member Support

No Response from ISC(2)

khalid1 — Tue, 06 Dec 2022 18:50:21 GMT

I have left several messages and emails and no response from Member support nor learn@isc2.org

What do I have to do to get a response? Very frustrating!

Re: No Response from ISC(2)

AlecTrevelyan — Wed, 07 Dec 2022 08:22:25 GMT

Have you tried the Support Chat function from the main ISC2 Member Portal?

I haven't tried it since it was apparently reintroduced a few weeks or so ago, but that always used to be my "go to" contact option.

If that is not available, I found if you really need a prompt response, then calling your local Member Services team first thing in the morning was effective - don't leave a message if you don't get through, keep calling until someone answers.

Re: No Response from ISC(2)

ashwinvijay — Fri, 09 Dec 2022 06:50:25 GMT

i have been following one month with 10 emails . no response.