topic Re: CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab in Member Support

CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

andrew2 — Tue, 01 Nov 2022 03:02:01 GMT

According to the information provided in the FAQs section of the Certified in Cybersecurity℠ - CC certification webpage (https://www.isc2.org/Certifications/CC), it says :

50 AMFAMF if Associate

I have already paid my Associate of ISC2 $50 AMF for the year, but now when I go to the Maintence Fee tab and the dashboard, I see that $75 is the new AMF fee. Please fix this since according to the FAQ it states: "Those who pass the Certified in Cybersecurity exam who have already paid their AMF for either the Candidate or Associate role will not need to pay any additional annual dues or AMF fees to be a fully Certified in Cybersecurity member."

Re: CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

Er_TapanJatakia — Sat, 19 Nov 2022 08:36:09 GMT

@andrew2, have you tried emailing them about this issue?

Re: CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

andrew2 — Sun, 20 Nov 2022 03:18:49 GMT

Yes I emailed them. It still shows $75 on my dashboard for the AMF.

Re: CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

Er_TapanJatakia — Sun, 20 Nov 2022 19:38:59 GMT

I think Tweeting out might help.

Re: CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

vinods — Thu, 05 Jan 2023 07:21:30 GMT

Is it fixed now? I have a same issue while paying AMF...

Re: CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

Er_TapanJatakia — Mon, 09 Jan 2023 20:49:12 GMT

You can approach them via their email or support chat.

Re: CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

ryandurkee — Sat, 04 Feb 2023 04:25:14 GMT

I am having the same issue too…

Re: CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

AndreaMoore — Tue, 14 Feb 2023 02:46:28 GMT

For assistance with payment, please contact Member Support Monday – Friday, 8:00 a.m. – 5:00 p.m. ET
+1-866-331-ISC2(4722)
+1-727-785-0189
membersupport@isc2.org
or reach out to your local office: https://www.isc2.org/Contact-Us

Re: CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

ryandurkee — Sat, 18 Feb 2023 21:01:43 GMT

Have you been able to resolve the issue? I tried contacting ISC2 about the remaining $75 requested on my account but haven't been able to make any progress. @andrew2

Re: CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

andrew2 — Sun, 19 Feb 2023 17:37:11 GMT

No, I still see the $75 fee even going back and forth with a Member Support Coordinator.

Re: CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

ryandurkee — Mon, 27 Feb 2023 18:18:16 GMT

Yep, same here. I've had seemingly the exact same experience as you then... @andrew2