topic Re: Unable to Access Courses (Members Only) in Member Support

Unable to Access Courses (Members Only)

nrpanchal — Wed, 12 Oct 2022 11:16:22 GMT

Dear Support team,

I've paid AMF after clearing my CC exam. The same is being reflected in my dashboard now. However, while I'm trying to access the members only courses, it is showing me below error. Please help me resolving this.

https://learn.isc2.org/d2l/error/403

Re: Unable to Access Courses (Members Only)

nrpanchal — Wed, 12 Oct 2022 16:15:31 GMT

@Kaity @AndreaMoore Would you be able to help in above please?

Re: Unable to Access Courses (Members Only)

Kaity — Wed, 12 Oct 2022 17:53:46 GMT

Hi @nrpanchal Please shoot a note over to learn@isc2.org

Include your email address and ID # if you have it and they can help troubleshoot the issue.

Thanks!

Re: Unable to Access Courses (Members Only)

nrpanchal — Fri, 14 Oct 2022 19:58:36 GMT

@Kaity I sent the mail and follow-up email as well, however noone is responding. Any other way to rectify this faster. Thanks in advance.

Re: Unable to Access Courses (Members Only)

Kaity — Mon, 17 Oct 2022 12:12:21 GMT

Hello @nrpanchal - I apologize, we were closed on Friday. I have followed up with a colleague in our education team to ensure your message has been received. They will be in touch soon.

Thank you!