topic ISC not accepting valid CC payment in Member Support

ISC not accepting valid CC payment

daviddennis123 — Tue, 25 Jan 2022 16:13:51 GMT

Greetings,

10 year CISSP attempting to pay annual fee. Form takes CC but when attempting to specify valid expiration date, it rejects. Tried with 2 known-good CC, both fail in this manner.

Re: ISC not accepting valid CC payment

jaustin — Tue, 25 Jan 2022 20:39:03 GMT

Hello Mr. Dennis,

We are sorry that you are having trouble. Please make an attempt to submit your payment again if you have not done so already. if you continue to experience issues, please contact our member support team to advise of the issue and we will be sure to assist you further.

The member support team can be reached at 1-866-331 4722 or you can submit your request via email to membersupport@isc2.org

Sincerely,

John Austin

Manager, Global Customer Experience

Re: ISC not accepting valid CC payment

seakotech — Thu, 27 Jan 2022 07:44:37 GMT

You may consider using a bank transfer.