topic Re: Unable to pay AMF with valid credit card in Member Support

Unable to pay AMF with valid credit card

beaker — Thu, 06 Jan 2022 13:21:48 GMT

To ISC support

Date reported: January 6 2022

I am certain it is not a browser issue or credit card issue.

This system error shows when I tried to pay AMF with a valid credit card. Details entered correctly. I had used the same browser and credit card for another transact earlier.

"Transaction declined, please use a different credit card or contact your issuing bank."

Please assist.

PS: I noticed other members had similar issues.

Re: Unable to pay AMF with valid credit card

AndreaMoore — Wed, 12 Jan 2022 16:52:49 GMT

I apologize for the inconvenience. They are trying to resolve the credit card acceptance issue. Please call our team and someone can try to personally assist you.

Please contact Member Support Monday – Friday, 8:00 a.m. – 5:00 p.m. ET
+1-866-331-ISC2(4722)
+1-727-785-0189
membersupport@isc2.org
or reach out to your local office: https://www.isc2.org/Contact-Us

Re: Unable to pay AMF with valid credit card

tayyeb — Sat, 07 May 2022 12:45:27 GMT

Hi,

I am facing similar issue today where I tried couple of cards multiple times to pay AMF. However I keep getting the following error.

"Transaction declined, please review your credit card information and try again or use a different card."

Support shall be appreciated.

(The cards are being successfully used on other online websites)

Thank you

Re: Unable to pay AMF with valid credit card

Cristhawk — Sat, 24 Dec 2022 17:25:32 GMT

I have the same problem,

Did you find a solution?

Re: Unable to pay AMF with valid credit card

AndreiGogiu — Thu, 12 Jan 2023 12:06:30 GMT

I'm having the same issue. I'm trying to use my AMEX corporate card to pay for the AMF and the transaction is declined.

When can we expect a solution? Thank you!

Re: Unable to pay AMF with valid credit card

AndreiGogiu — Thu, 12 Jan 2023 15:00:14 GMT

How did you solve this?

Re: Unable to pay AMF with valid credit card

beaker — Wed, 18 Jan 2023 07:54:18 GMT

Hi

I can't recall how it was resolved then. but do know that I have encountered the same issue today as reported in Jan 22!

I am certain there is no issue with my card or browser. ISC2 seriously needs to get to the bottom of their website payment gateway.