topic Re: Dashboard misfunctionality in Member Support

Dashboard misfunctionality

ihkirmizi — Mon, 09 Oct 2023 09:57:44 GMT

Hi all,

I recently passed the CISSP exam and trying to fulfill the requirements to be fully certified.

2 days ago, I got an email notification about approval of application. The mail states that I have to wait at least 24 hours for the system to be updated. After then, I have to pay the AMF and go on.

I waited.

However, right now when I sign in I face with an empty dashboard. I can't see my Member ID, can't see the info at my profile i had already filled (address etc), neither the "Pay the AMF" link.

I made a quick search and I saw some candidates also counter with this problem for at least a few years.

Re: Dashboard misfunctionality

AndreaMoore — Wed, 01 Sep 2021 15:48:43 GMT

We apologize for the issue you are having, your request has been submitted to Member Support. They will reach out to you. If you need additional support, you can reach out to Member Support at: https://www.isc2.org/Contact-Us.

Re: Dashboard misfunctionality

ihkirmizi — Thu, 02 Sep 2021 13:01:25 GMT

Thanks Andrea,

It's resolved via EMEA Team. You can close the ticket if you can.

Regards