topic Re: AMF SSO issue in Member Support

AMF SSO issue

CCope — Fri, 27 Aug 2021 10:36:20 GMT

I am attempting to pay my AMF, and on every occasion I encounter an error message regarding Salesforce SSO errors.

I have sent 2 emails to the EMEA membership team and spent some time holding on the phone waiting for someone to answer.

Can someone please assist?

Re: AMF SSO issue

mtheo — Mon, 30 Aug 2021 13:04:14 GMT

@CCope Thank you for posting and sorry to learn of the issue with there being an SSO problem when logging into your account. Thankfully I see that a Coordinator message you about two hours ago, alerting you that this issue was resolved and asking for you to confirm the fix.

Re: AMF SSO issue

Womble — Wed, 01 Sep 2021 14:56:24 GMT

Hello - Seems i'm having the same issue as well. What's the best course of action e.g. raise a members services ticket?

Thank you!

Re: AMF SSO issue

AndreaMoore — Wed, 01 Sep 2021 15:34:16 GMT

@Womble

Yes, sending an email with your member ID and issue to membersupport@isc2.org is the best way to create a ticket.

I sent a message on your behalf.

Apologies for the inconvenience.

Re: AMF SSO issue

RajaBilalLatif — Thu, 10 Apr 2025 13:56:48 GMT

As of today I am also having the same issue while trying to sign in on ISC2 website, support requested

Regards

Re: AMF SSO issue

AndreaMoore — Thu, 10 Apr 2025 14:50:12 GMT

@RajaBilalLatif please send an email to our support team to assist you. Please include the problem, your name, member number and contact info in an email to membersupport@isc2.org.