topic Re: Chosing different shipping/billing address in Member Support

Chosing different shipping/billing address

subidubi — Wed, 16 Jan 2019 16:32:41 GMT

Hello,

How could a select a different address for shipping/billing during the AMF renewal/purchase process? I cant find a way to use the primary address for billing and the secondary address for shipping for example.

Any help is appreciated.

Regards,

subidubi

Re: Chosing different shipping/billing address

amandavanceISC2 — Thu, 17 Jan 2019 13:23:44 GMT

@subidubi Thank you for your inquiry. Please note, you currently can see these options but they have not been fully deployed just yet. At this time, your primary postal address is where your certificate will be mailed and the address that will be listed on your invoice. This will be deploying very soon. I apologize for any inconveniences.

Best Regards,

Amanda Vance

Re: Chosing different shipping/billing address

Melliott48 — Wed, 28 Apr 2021 19:10:36 GMT

I am having this exact issue while trying to purchase training bundle. I am completely forced to use my billing address as shipping as well when checking out. How can you have separate addresses?

Re: Chosing different shipping/billing address

mtheo — Wed, 28 Apr 2021 20:05:22 GMT

Thank you for posting your question about changing billing addresses when you purchase a training bundle. In order to provide you with proper guidance on this process, please contact Member Support +1-866-331-ISC2(4722), Monday – Friday, 8:00 a.m. – 5:00 p.m. ET or via email membersupport@isc2.org.