topic Re: ISC2 dashboard not working. in Member Support

ISC2 dashboard not working.

TeslaCyberheart — Mon, 21 Dec 2020 17:43:26 GMT

Whenever I go to my ISC2 dashboard, it doesn't show the certifications I hold, nor does it show my CPE status. Also, when I go the the membership profile, It doesn't show my member ID.

Re: ISC2 dashboard not working.

mtheo — Mon, 21 Dec 2020 18:08:06 GMT

Thank you for contacting (ISC)2 about your experience with your Dashboard. Today you will be contacted by a Member Support Coordinator who will assist you with your Dashboard.

Re: ISC2 dashboard not working.

TeslaCyberheart — Tue, 22 Dec 2020 21:43:09 GMT

The error still persists.

Re: ISC2 dashboard not working.

mtheo — Tue, 22 Dec 2020 22:15:11 GMT

According to the notes and messages within your account, this matter is currently being worked, with assistance from Member Support. Please call 1-866-331-ISC2(4722) to learn more details, if you have not received an email that was sent to you earlier today.

Re: ISC2 dashboard not working.

TeslaCyberheart — Tue, 22 Dec 2020 22:16:23 GMT

I just got the email. Thanks.

Re: ISC2 dashboard not working.

AnuR — Fri, 30 Apr 2021 21:50:54 GMT

folks - i am experiencing Dashboard not working, the footer just shows up and I can not pay my maintenance. I can see from a few others in the community who have complained about this issue and it is some gltch at ISC2 end. Would appreciate if you can resolve this and/or advise who I can reach at ISC2 to expedite the resolution.

Thanks,

Anu

Re: ISC2 dashboard not working.

Jarred_LeFebvre — Fri, 30 Apr 2021 22:33:44 GMT

We are looking into this now.

Re: ISC2 dashboard not working.

Jarred_LeFebvre — Sat, 01 May 2021 00:32:19 GMT

@AnuR The dashboard should be back up. Sorry for the inconvenience.

Re: ISC2 dashboard not working.

Kei_wan_Ng — Tue, 27 Jul 2021 13:42:53 GMT

When I go to my ISC2 dashboard, it doesn't show the certifications I hold, nor does it show my CPE status. Also, when I go to the membership profile, It doesn't show my member ID.

Re: ISC2 dashboard not working.

AndreaMoore — Tue, 27 Jul 2021 15:22:15 GMT

@Kei_wan_Ng

Your information has been shared with the team. Someone will reach out to you ASAP. I'm sorry for the inconvenience.

Re: ISC2 dashboard not working.

TeslaCyberheart — Tue, 27 Jul 2021 15:28:27 GMT

uhhh, this has been fixed a while ago. Thanks though!

Re: ISC2 dashboard not working.

alfish1 — Sat, 07 Aug 2021 05:15:01 GMT

I am currently experiencing the same issues. When I click on dashboard nothing comes up.

Re: ISC2 dashboard not working.

AndreaMoore — Mon, 09 Aug 2021 12:05:01 GMT

@alfish1 please contact Member Support Monday – Friday, 8:00 a.m. – 5:00 p.m. ET
+1-866-331-ISC2(4722)
+1-727-785-0189
membersupport@isc2.org or reach out to your local office: https://www.isc2.org/Contact-Us

so we can look into your account.

Thank you!

Re: ISC2 dashboard not working.

alfish1 — Mon, 09 Aug 2021 13:58:16 GMT

Justin reached out to me via e-mail.

Re: ISC2 dashboard not working.

T3I — Fri, 17 Sep 2021 10:46:49 GMT

Hi, I'm currently facing the same issue.

Can someone help me to fix this please ?

Thank you for your support.

Zied

Re: ISC2 dashboard not working.

fleigst — Sat, 18 Sep 2021 23:28:43 GMT

Same problem here. Just sent an email to the EMEA support.

Also not showing up when searching for myself on the verification of certification website with my last name and member ID: https://www.isc2.org/MemberVerification

Stephan

Re: ISC2 dashboard not working.

WilsonF — Wed, 09 Mar 2022 05:18:08 GMT

The same issue to me and waiting fixed

Re: ISC2 dashboard not working.

oprasheed — Wed, 17 Aug 2022 10:35:16 GMT

Dear I am also facing the same issue.. Dashboard is not showing up,, also am not able to see or update the CPE Credits.. Appreciate if you can support me to resolve the issue.

Re: ISC2 dashboard not working.

AndreaMoore — Wed, 17 Aug 2022 19:06:48 GMT

Please reach out to membersupport@isc2.org and include your member ID # for assistance with your account login.