topic CPE status gone from approved to Rejected past program term in Member Support

CPE status gone from approved to Rejected past program term

ashish2_sapra2 — Mon, 09 Oct 2023 09:41:10 GMT

Hello,

Seeing odd problems with CPE reporting in the portal come back.

Had more than 40 CPEs approved and suddenly as of 10/28 they are showing in "Rejected past program term" status.

Any ideas what could be going on?

These were approved CPEs counted towards the different certifications.

Regards,

Ashish

Re: CPE status gone from approved to Rejected past program term

AndreaMoore — Fri, 06 Nov 2020 13:57:51 GMT

@ashish2_sapra2

We are looking into this for you.

Re: CPE status gone from approved to Rejected past program term

ashish2_sapra2 — Fri, 06 Nov 2020 15:35:00 GMT

Thanks so much for looking into this.

I see some of the CPE's getting added back, but there are still a very large number still in the "Rejected past program term" status.

Secondly, the Member dashboard is not catching up with the CPE count. The CPE count in the Add/Edit CPEs is different that from the Member dashboard area.

Re: CPE status gone from approved to Rejected past program term

PatrickVM — Fri, 20 Nov 2020 13:53:54 GMT

Hi,

Instead of starting a new thread, just want to add that I have the same issue. Also on the same date as you are mentionng.

50 CPE's are not counted towards CISSP certification anymore with the "Rejected- past probram term" status.

And on the other hand.. I see in my ISSAP CPE count 177.5 of 20 CPEs completed..

Could this please be looked in to?

Thank you

Patrick

Re: CPE status gone from approved to Rejected past program term

tonyshiver — Fri, 20 Nov 2020 14:11:31 GMT

@PatrickVM Please contact Member Services and one of our Member Support Coordinators will work with you to resolve your CPE issues.

http://www.isc2.org/Contact-Us

Tony Shiver

Manager, Member Services