topic Re: CPE Portal – Update/Announcement in Member Support

CPE Portal – Update/Announcement

Kaity — Mon, 09 Oct 2023 09:40:14 GMT

Due to site maintenance performed over this past weekend (October 23-25), we are seeing reports of issues with inaccurate information in the CPE portal. Please know that we are aware of the issue and are working on resolving it as quickly as possible. If you see an issue with your account and are able to wait for this to be corrected, we would greatly appreciate it.

If your recertification date is coming up and you have timely concerns about inaccurate information in your profile, please send an email with your information to membersupport@isc2.org.

Thank you so much for your patience on this issue and we hope to have it sorted very soon.

Re: CPE Portal – Update/Announcement

BostonRich — Wed, 28 Oct 2020 19:42:17 GMT

Any updates that you can share?

Re: CPE Portal – Update/Announcement

AndreaMoore — Wed, 28 Oct 2020 20:42:57 GMT

@BostonRich

The team is still working on this issue. We hope to have this resolved soon. I will post here as soon as the CPE Portal is live.

Re: CPE Portal – Update/Announcement

pumpkinspice — Thu, 29 Oct 2020 11:41:55 GMT

The ability to print a digital certification also seems to be down. Is that correct?

Re: CPE Portal – Update/Announcement

AndreaMoore — Thu, 29 Oct 2020 14:33:30 GMT

@pumpkinspice I'm looking into this but I haven't heard of any other reports of this issue.

Re: CPE Portal – Update/Announcement

AndreaMoore — Fri, 30 Oct 2020 15:45:07 GMT

UPDATE: Member dashboard, CPE and AMF Portals are back online.

If you experience any issues with your account, please contact member services. https://www.isc2.org/Contact-Us