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    <title>topic Customer Service Email Response in Member Support</title>
    <link>https://community.isc2.org/t5/Member-Support/Customer-Service-Email-Response/m-p/39395#M8105</link>
    <description>&lt;P&gt;Two emails, no response (Five day period). &amp;nbsp;What is the trick to getting someone to respond?&lt;/P&gt;</description>
    <pubDate>Sat, 19 Sep 2020 02:16:48 GMT</pubDate>
    <dc:creator>RMehring</dc:creator>
    <dc:date>2020-09-19T02:16:48Z</dc:date>
    <item>
      <title>Customer Service Email Response</title>
      <link>https://community.isc2.org/t5/Member-Support/Customer-Service-Email-Response/m-p/39395#M8105</link>
      <description>&lt;P&gt;Two emails, no response (Five day period). &amp;nbsp;What is the trick to getting someone to respond?&lt;/P&gt;</description>
      <pubDate>Sat, 19 Sep 2020 02:16:48 GMT</pubDate>
      <guid>https://community.isc2.org/t5/Member-Support/Customer-Service-Email-Response/m-p/39395#M8105</guid>
      <dc:creator>RMehring</dc:creator>
      <dc:date>2020-09-19T02:16:48Z</dc:date>
    </item>
    <item>
      <title>Re: Customer Service Email Response</title>
      <link>https://community.isc2.org/t5/Member-Support/Customer-Service-Email-Response/m-p/39409#M8106</link>
      <description>&lt;P&gt;&amp;gt; RMehring (Viewer) posted a new topic in Member Support on 09-18-2020 10:16 PM in&lt;BR /&gt;&lt;BR /&gt;&amp;gt; Two emails, no response (Five day period). &amp;nbsp;What is the trick to getting&lt;BR /&gt;&amp;gt; someone to respond?&lt;BR /&gt;&lt;BR /&gt;The trick is adding &lt;a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/274173181"&gt;@isc2&lt;/a&gt;, &lt;a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/786362285"&gt;@isc2Bobby&lt;/a&gt;, &lt;a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/1436570883"&gt;@Tim_ISC2&lt;/a&gt;, &lt;a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/1366523215"&gt;@TaraZ_isc2&lt;/a&gt;,&lt;BR /&gt;&lt;a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/638790943"&gt;@PatriciaISC2&lt;/a&gt;, &lt;a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/508840889"&gt;@tonyshiver&lt;/a&gt;, &lt;a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/1086253963"&gt;@AndreaMoore&lt;/a&gt;, &lt;a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/1566072329"&gt;@amandavanceISC2&lt;/a&gt;, &lt;a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/851207865"&gt;@Kaity&lt;/a&gt;,&lt;BR /&gt;and/or (I'd suggest "and") anyone else you can find on&lt;BR /&gt;&lt;A href="https://community.isc2.org/t5/forums/searchpage/tab/user?q=isc" target="_blank" rel="noopener"&gt;https://community.isc2.org/t5/forums/searchpage/tab/user?q=isc&lt;/A&gt;&lt;BR /&gt;to your public posting on the "community."&lt;BR /&gt;&lt;BR /&gt;(This trick is not easy to discover, and you must use its power only for good,&lt;BR /&gt;never for evil.)&lt;BR /&gt;&lt;BR /&gt;====================== (quote inserted randomly by Pegasus Mailer)&lt;BR /&gt;rslade@gmail.com rmslade@outlook.com rslade@computercrime.org&lt;BR /&gt;Is your children learning? - George W. Bush on education&lt;BR /&gt;victoria.tc.ca/techrev/rms.htm &lt;A href="http://twitter.com/rslade" target="_blank" rel="noopener"&gt;http://twitter.com/rslade&lt;/A&gt;&lt;BR /&gt;&lt;A href="http://blogs.securiteam.com/index.php/archives/author/p1/" target="_blank" rel="noopener"&gt;http://blogs.securiteam.com/index.php/archives/author/p1/&lt;/A&gt;&lt;BR /&gt;&lt;A href="https://community.isc2.org/t5/forums/recentpostspage/user-id/1324864413" target="_blank" rel="noopener"&gt;https://community.isc2.org/t5/forums/recentpostspage/user-id/1324864413&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Sat, 19 Sep 2020 19:13:46 GMT</pubDate>
      <guid>https://community.isc2.org/t5/Member-Support/Customer-Service-Email-Response/m-p/39409#M8106</guid>
      <dc:creator>rslade</dc:creator>
      <dc:date>2020-09-19T19:13:46Z</dc:date>
    </item>
    <item>
      <title>Re: Customer Service Email Response</title>
      <link>https://community.isc2.org/t5/Member-Support/Customer-Service-Email-Response/m-p/39426#M8107</link>
      <description>&lt;P&gt;&lt;a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/317460059"&gt;@RMehring&lt;/a&gt;&amp;nbsp;I apologize for the delayed response.&amp;nbsp; One of our Member Support Coordinators will contact you this morning.&amp;nbsp; Please send me a DM if you don't hear from someone.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Tony Shiver&lt;/P&gt;&lt;P&gt;Manager, Member Services&lt;/P&gt;</description>
      <pubDate>Mon, 21 Sep 2020 12:41:36 GMT</pubDate>
      <guid>https://community.isc2.org/t5/Member-Support/Customer-Service-Email-Response/m-p/39426#M8107</guid>
      <dc:creator>tonyshiver</dc:creator>
      <dc:date>2020-09-21T12:41:36Z</dc:date>
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