topic Re: ISC2 Support turnaround time? in Member Support

ISC2 Support turnaround time?

Subnetwork — Tue, 18 Aug 2020 18:45:41 GMT

I emailed last Wednesday regarding my name appearing incorrect on the mailed copy of my CISSP. The auto-response said I should hear back in 2 business days. I still haven't heard back, ☹️ how long does it normally take? I had sent my email to memberservices@isc2.org.

Re: ISC2 Support turnaround time?

tonyshiver — Tue, 18 Aug 2020 19:22:18 GMT

@Subnetwork sending you a private message.

Re: ISC2 Support turnaround time?

AndreaMoore — Wed, 19 Aug 2020 14:13:39 GMT

@Subnetwork,

I noticed that you said you emailed "memberservices"-at-isc2.org.

Please note that the correct email is: membersupport@isc2.org.

I understand someone from our Member Support has already reached out to you. I wanted to comment here so that others do not use the incorrect "memberservices" email address.

Thanks all,

Andrea