topic Re: Access member resources problem in Member Support

Access member resources problem

fmkmhk — Mon, 24 Feb 2020 08:16:44 GMT

Dear all,

I was a active member and obtained the CISSP. But when I want to access the resources (see link below) (say it is free for members), but it showed below error ( attached image). May I know is it any settings or application procedure to access member resources? Thanks.

https://www.isc2.org/Development/Express-Learning-Courses/Introduction-to-the-NIST-Cybersecurity-Framework

Re: Access member resources problem

AlecTrevelyan — Tue, 25 Feb 2020 20:00:06 GMT

@fmkmhk wrote:
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I was a active member and obtained the CISSP.
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What's your current member status? The badge system on here doesn't show that you hold a certification and are therefore a member.

Re: Access member resources problem

fmkmhk — Wed, 26 Feb 2020 00:19:53 GMT

I am an active member currently. i obtained and endorsed my CISSP two weeks
ago. Can you help? Thanks.

Re: Access member resources problem

AlecTrevelyan — Wed, 26 Feb 2020 06:46:13 GMT

I can see your CISSP badge has appeared on here now - congratulations BTW!

You'll need to contact Member Services to get this resolved. You can find their contact details at the bottom of this site or the main ISC2 site.

If you're in a hurry, I recommend you call them and keep calling until you speak with someone. Sending an email or leaving a voicemail takes a few weeks to get a response.

Re: Access member resources problem

fmkmhk — Wed, 26 Feb 2020 11:24:20 GMT

Thanks your congrats! And I can access the page link. Appreciate for your help. Have a good day.