topic Re: AMF Payment Issue in Member Support

AMF Payment Issue

dhruvinmehta — Mon, 09 Oct 2023 09:24:45 GMT

When i initiate the payment process, i get the following message:

Single Sign-On Error.

We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.

Re: AMF Payment Issue

daltonwright4 — Sun, 19 Jan 2020 20:00:06 GMT

I'm also having the same issue. A quick Google reveals that many people are getting this issue. Has a fix been found, yet? I'm on a time crunch to get this resolved, so I can continue on to the next course.

Re: AMF Payment Issue

AlecTrevelyan — Mon, 20 Jan 2020 12:27:39 GMT

Welcome to the ISC2 Community, guys!

Although, it's unfortunate that your first posts here are related to issues you're experiencing.

If you search these forums you will likely see that others have been in the same situation and answers may already be available in other threads - there are quite a few on this subject.

However, to get a resolution to most issues you'll face as an ISC2 member usually requires that you contact Member Services by phone - I always recommend to keep calling them until you speak with someone as leaving a voicemail or sending an email will take a while to get a response:

https://www.isc2.org/Contact-Us#accordion-ec0be5accd8a4a36a5dbbcd3adb5307b

Re: AMF Payment Issue

dhruvinmehta — Tue, 21 Jan 2020 14:18:03 GMT

I got it resolved by calling them and making the payment over the phone 🙂