topic Re: CAP Exam Confirmation Email in Member Support

CAP Exam Confirmation Email

bizzle09 — Sun, 07 Jun 2020 14:50:31 GMT

Good day all,

I sat for the CAP exam 21 May and provisionally passed. I was issued a printout from the testing center but still waiting for a follow up email confirmation that contains an invitation to start the endorsement process. This is a process that should take 2-5 days from the printout issued but is has been almost 3 weeks now. I called the testing center but was referred to ISC2. I have been trying to reach the customer line without any luck. Anybody experience similar situation? Anybody that can offer assistance will be greatly appreciated.

Regards,

Re: CAP Exam Confirmation Email

Shannon — Sun, 07 Jun 2020 17:24:27 GMT

@bizzle09, besides attempting to call (ISC)2, have you tried contacting (ISC)2 member support by email?

If no, send them an email, describing your case / issue & give them a couple of days to reply.

If yes, & there's been no feedback, send a private email to one of the team members here with the details & your member ID, & they'll help resolve it.

Re: CAP Exam Confirmation Email

bizzle09 — Mon, 08 Jun 2020 18:28:05 GMT

Just sent them an email. Thank you!

Re: CAP Exam Confirmation Email

tonyshiver — Tue, 09 Jun 2020 17:27:50 GMT

@bizzle09 We are processing CAP exam results on a delayed basis. We apologize and thank you for your patience. We expect to return to normal processing times soon.

Re: CAP Exam Confirmation Email

bizzle09 — Tue, 16 Jun 2020 11:57:48 GMT

Thank you!!