topic Re: Verification bug in Member Support

Verification bug

rslade — Wed, 06 May 2020 18:27:45 GMT

The various verification issues previously reported are still with us. (In some sense.) We've been trying to verify someone, and his dates or issue and expiry are both listed as Jan. 1, 0001.

Re: Verification bug

AndreaMoore — Thu, 07 May 2020 01:47:13 GMT

Thank you. I have passed this information along.

Re: Verification bug

AlecTrevelyan — Thu, 07 May 2020 09:25:30 GMT

@rslade wrote:
The various verification issues previously reported are still with us. (In some sense.) We've been trying to verify someone, and his dates or issue and expiry are both listed as Jan. 1, 0001.

My "verification verification" system did identify some connectivity issues the day before, but these could easily be on my side - no issues were reported yesterday when you reported your issue.

The check I run just looks at what certifications are returned when checking my own credentials, it doesn't look at the dates so I will add that functionality in to make it more comprehensive!

Prior to me deploying my checking system, the only time I've seen issues with the dates being returned in a member lookup was during the payment system updates where my certification expiry dates were all set to 9999!

This was apparently some kind of database issue, and apparently localised to me and a handful of others - so this points to a similar issue in this case.

Re: Verification bug

tonyshiver — Thu, 07 May 2020 20:14:30 GMT

Thank you for reporting this issue. We are looking into this further.

(ISC)² Member Services