topic Re: Help with CPE Express courses for members in Member Support

Help with CPE Express courses for members

denisonf — Wed, 29 Apr 2020 15:48:37 GMT

I am a member in good standing, I can provide my member ID if needed, I am trying to enter the Express courses free for members by am getting a not authorized webpage, even though I am logged into the ISC2 member site. How do I correct this?

Re: Help with CPE Express courses for members - and other problems

BC_Dale — Wed, 29 Apr 2020 15:56:23 GMT

I registered and started an express course. Completed module 2 by end of day. Now it does not show up in my course (no trace of it) and I also get the permission denied when I try to start from the beginning again... Sad.

Re: Help with CPE Express courses for members

tonyshiver — Wed, 29 Apr 2020 17:27:49 GMT

@denisonf I am sorry that you're getting a not authorized webpage. Fortunately, our Member Support team can help! Please email them at membersupport@isc2.org and include your member ID.

Re: Help with CPE Express courses for members

denisonf — Wed, 29 Apr 2020 17:37:13 GMT

Tony ,Thanks I am working through that channel also. Thought I might get a quicker resolution this way