topic Maintenance Fee Page Never Loads in Member Support

Maintenance Fee Page Never Loads

Davisb221 — Thu, 23 Apr 2020 14:35:14 GMT

I’m unable to get the AMF payment page to load. I’ve tried on a total of 4 different browsers, 3 different devices (including 1 mobile) and 3 different networks. I don’t use any VPNs, script blocking addons, or otherwise. I’ve submitted several tickets via email but I’ve had no resolution. The page template loads correctly but the content of the page does not.

My fees are due and at this rate my Cert is going to lapse.

Re: Maintenance Fee Page Never Loads

tonyshiver — Thu, 23 Apr 2020 15:01:41 GMT

I'm sorry that your issue has not been resolved. One of our Customer Service Coordinators will be contacting you in the next few minutes.

Thank your patience, and I apologize again for the inconvenience.

Re: Maintenance Fee Page Never Loads

GRoberts — Sat, 02 May 2020 20:40:36 GMT

I'm having the same issue. I received an email from ISC2 stating my maintenance fee is due but the maintenance fee page never loads? How do I proceed to pay online?

Thanks

Greg

Re: Maintenance Fee Page Never Loads

tonyshiver — Mon, 04 May 2020 13:14:46 GMT

@GRoberts I apologize for the inconvenience. Please contact our Member Services team at membersupport@isc2.org and include your Member ID.